ACCESSIBILITY AT HILL CITY

We know that everyone has a home and a role within the church!
And that absolutely stands true for people with disabilities. We’d love to welcome, support, and champion any individuals, kids, or families that are affected by disabilities.

Accessibility on Sunday Mornings

A smiling woman in a wheelchair being hugged by a young man outside a building with glass doors and light-colored vertical siding.
Two smiling males, one adult and one child, wearing reflective safety vests and sunglasses, standing outdoors in front of a large truck. They are both holding red batons, ready to serve on the Parking Team at Hill City.
A reception area with a large blue circle wall decoration that reads 'CARE CONCIERGE'. There is a table with two chairs, a basket with items, and a framed sign listing services offered, such as accessibility assistance, hearing aid support, and language translation.

Parking

  • We have 13 designated accessible parking spaces!

  • When you arrive, general parking is available in 2 separate parking lots and along the street. For accessible parking spaces, you’ll drive to the lot closest to our building! Signs will direct you and our Parking Team will point anyone who asks or designates a need towards the front row of accessible parking spaces.

  • From here, you’ll find a sidewalk ramp up to our front entrance. To enter through our kids entrance, we have curb ramp access.

Our Downstairs Space

  • For our space, the lobby and auditorium are all on one level. When you arrive, we have designated some wheelchair accessible locations throughout the right side of our Auditorium. Feel free to ask a Guest Services member to point them out - we’ve done our best to mark spots that provide an easy view of the stage. These spots come with a reserved chair, so that anyone attending who is a wheelchair user has the option to sit with another guest.

  • Wheelchair-accessible bathroom stalls are included in each restroom.

Sunday Service

  • Our services are about an hour. They begin with live music, followed by a message, and sometimes ending with an additional song.

  • For a lower sensory experience, we have ear plugs and kid-sized sound reducing headphones available - find these by asking a volunteer at our water cart or in the sound booth at the back of the auditorium.

  • Our service will also stream in the lobby, where the room is quieter and less crowded. Please note that some kids and friends do hang out in this room!

  • On a Sunday, feel free to ask our Guest Services Team if you have questions, need help getting seated or finding any other accommodations!

Visit our Care Concierge!

  • This table is available for any of our visitors that have an accessibility request or another need we can help accomodate

  • Here we can help direct you to seating that's more comfortable, has the best vantage point for you, or provides more space for a wheel chair

  • This table includes items that help for sensitive hearing or sensory experiences

  • We have supplies for individual communion packs for anyone who is immunocompromised

Hill City Kids

  • Our Kids environments are inclusive for all abilities!

  • We have background-checked volunteers designated and trained to be one-on-one buddies to children with disabilities. These volunteers love to partner with kids and get them participating as much as possible! If you have a kid who would benefit from a “buddy,” let us know by emailing Nicole at nicole@hillcityrva.com! We can’t wait to meet them!

  • Our Kids Sensory Room is available for any child who may need extra accommodations. This room is filled with lighting, activities, and seating that help kids with disabilities feel secure. Our “buddies” are in and out of this room on most Sundays!

*Interested in being a “buddy” on Sundays? Email nicole@hillcityrva.com to get trained.

A woman with light brown hair wearing a dark gray scrub top, smiling and standing in a brightly lit hallway with windows and greenery outside.

MEET NICOLE!

Hill city's disability ministry consultant

Nicole is an occupational therapist and passionate advocate for disability ministry, committed to serving both the local and global Church. Since 2017, she has combined her clinical skills with a heart for ministry, gaining experience and training through a variety of disability ministry focused workshops, courses, and conferences. She also has foundational training in Trust-Based Relational Intervention (TBRI), equipping her to support children impacted by trauma with compassionate, evidence-based care. When she’s not working stateside, Nicole is often abroad serving with Joni and Friends (a global disability ministry,) leading college student interns, distributing wheelchairs, providing OT therapy and training, and partnering with churches to support individuals and families affected by disability. 

EMAIL NICOLE

Looking for more resources? Click here for our Disability Community Resource list!